ridiculous premiums
<p>When I took my policy with discovery while I was staying in Cosmo city in 2013, the premiums were very reasonable, bear in mind I did not have locked gate not did have a perimeter wall around my property, which I disclosed. I had an alarm system withy adt, I also did not have bugler proofing at my windows and doors, which I also disclosed, and my premiums were still very affordable. In 2015 I moved to secured complex in Northriding, I notified them of my address changed and my premiums went up, and when I asked them how come my premiums have gone up, they told me that I live in secured complex which is prone to burglaries, to my surprise I thought that my premiums would come down, now that I live a secured complex with 24 hour security and with electric fencing. I did understand why my premiums went up, because the place I am was moving too would much more secured than Cosmo city, the consultant said no, my premiums is going up because of the high the security. I left it at that and paid the new premiums. Now I called then to inform them I am moving to Weltevreden park, because I bought a house there, beside my policy anniversary, which mean that my premiums will be going up from 1 of December 2016 I requested a quote from discovery insure for my new address, the new quote I received jump from R1700 to R2000 + for my new address, and when I queried this, the consultant said to me that Weltevreden park is high crime area, and that maybe my premiums went up because of my payment habits or my itc score, but they debit my account and my itc score is very high, she said she will request my record form her IT department. I day later she called and told me sorry there is nothing Discovery can do and that I must pay these ne premiums if I want to stay with discovery, which I just don’t understand, so basically I must move back to Cosmo city to enjoy affordable premiums with discovery, this just a *******, how can the premiums jump by so much, I even have medical aid with discovery, which I am already paying and arm and leg for besides the 9.8% increase that is coming. I think it’s time to move my insurance and medical aid from discovery they are becoming ridiculously expensive and their explanations does not make sense. My new address has buglers bars on all the doors, a high perimeter wall, alarm system and an electric fence around the property, we don’t have thatch roofing on the property, their premiums are just ridiculous. If you guys don’t reconsider, you can kiss my business goodbye. </p>
Dear Netto
We apologize for the unpleasant experience. We're looking into your policy and the quote, we'll be in contact today.
Regards
Thabani
Dear Netto
We apologize for the unpleasant experience. We're looking into your policy and the quote, we'll be in contact today.
Regards
Thabani
