Ridiculous claims process

If you are you looking for home contents insurance, I would strongly advise against signing with Discovery. Their claims process is extremely ridiculous, they are just happy to collect a premium every month and will do everything they can to avoid paying claims by making the claims process impossible for the client. We all know that no one will keep invoices and packaging of their belongings forever, unfortunately, Discovery will use this against you and make you look like a ****. They will even make you go back to SAPS for a copy of the case statement, which can also get using the case number provided to them, but this is all done to make the claim process extremely painful for the client. Over and above the loss you experience from your house being broken into, you will also have to deal with an insurance company that is trying by all means not to pay you, regardless of how cooperating you are with them. I would not advise anyone I know to take up insurance products with Discovery.