TT
Thelma T

1 reviews | Active since Aug 2009

20 Oct 2023, 17:43

Revolting service!

Absolutely revolting service! Rejected my first claim in years! And retuned my tv (which went in for assessment for ants under the screen) completely damaged! Screen has multiple deep scratches, frame is cracked and both base “legs” damaged ! Cannot believe this service from such a large company! How are they getting away with this

0
Replies (2)
Discovery Insure
Discovery Insure's reply20 Oct 2023, 17:54
Official
Good day Thelma, 

Please note that we acknowledge your complaint logged and will have this matter looked into by the relevant department to assist.

Regards
Discovery Insure
TT
Thelma T's update01 Nov 2023, 17:44
Reviewer Update
No one in the company seems to hear what I am saying! Or they just choose not too. And Im persistently following
up and then get advised to contact Ombudsman! Wow!