AP
Anne-Maria Petty

1 reviews | Active since Sept 2021

09 Sept 2021, 12:56

Retention Office Manager

Good morning, I communicated with Mathibedi Chueu, Retentions Manager. He was very patient with me, an old woman, and polite. He took enough time to explain everything to me. A bit irritating for me was however, that he mentioned a number of different amounts of my premium. In the end I was happy with the last figure. All in all his handling of my case was very good.

0
Replies (1)
Discovery Insure
Discovery Insure's reply09 Sept 2021, 14:17
Official
Good day Anne M P

Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. 

Regards
Discovery Insure