CA
Curt A
1 reviews | Active since Nov 2017
02 Sept 2019, 10:55
Retention Office is RUDE
Always been happy with their service until I wanted to cancel. Was treated badly by a retention officer which clearly just wanted to keep me on board even when they couldn't match my new cover.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
02 Sept 2019, 11:45Good day Curt
Thank you for raising your concerns.
We are sorry to learn of your cancellation.
More importantly that your last interaction with one of our representatives was rather abrasive.
We are looking into the matter and further communication will be given to you directly.
Regards
Discovery Insure
Thank you for raising your concerns.
We are sorry to learn of your cancellation.
More importantly that your last interaction with one of our representatives was rather abrasive.
We are looking into the matter and further communication will be given to you directly.
Regards
Discovery Insure
Discovery Insure's reply02 Sept 2019, 11:45
Official
Good day Curt
Thank you for raising your concerns.
We are sorry to learn of your cancellation.
More importantly that your last interaction with one of our representatives was rather abrasive.
We are looking into the matter and further communication will be given to you directly.
Regards
Discovery Insure
Thank you for raising your concerns.
We are sorry to learn of your cancellation.
More importantly that your last interaction with one of our representatives was rather abrasive.
We are looking into the matter and further communication will be given to you directly.
Regards
Discovery Insure
CA
Curt A's updateReviewer Update
02 Sept 2019, 11:56Hello,
I became abrasive because he didn't want to comply to my request after I asked repeatedly. I haven't received my cancellation confirmation yet either.
Please send it to me as soon as possible.
Regards
I became abrasive because he didn't want to comply to my request after I asked repeatedly. I haven't received my cancellation confirmation yet either.
Please send it to me as soon as possible.
Regards
CA
Curt A's update02 Sept 2019, 11:56
Reviewer Update
Hello,
I became abrasive because he didn't want to comply to my request after I asked repeatedly. I haven't received my cancellation confirmation yet either.
Please send it to me as soon as possible.
Regards
I became abrasive because he didn't want to comply to my request after I asked repeatedly. I haven't received my cancellation confirmation yet either.
Please send it to me as soon as possible.
Regards