Response Time attending to my claims are way below standard.

Its been nearly 8 weeks now since I have put in a storm claim with Discovery Insure. this claim is still not resolved. The extent of damage was high, I would understand if it took a week or two to be resolved. after following up daily on my claim, here we are, still with moderator? being advised it usually takes 8 hours, then getting confirmation from claims that the moderator is done and I can expect the AOL today, to going back and receiving communication that its still with the moderator.

@discovery insure, please assist me to ensure my families safety and comfort before I leave the country this weekend. I would just like to be in the position I was before the damage accord. This is why we have insurance afterall.