REPLACEMENT OF DAMAGED GOODS

I put a claim in with Discovery Insure after lightning struck my house and some of my electrical goods were damaged. Everything was either replaced or repaired in a very short time, except the Xbox 360, which at first would have been repaired, but was then decided to be replaced. I phoned for four weeks, speaking to different people to get this matter sorted. Today on 13 April 2016, I phoned again and Terence answered the phone. He handled this matter in a very professional and efficient manner. Before we hung up I had the Makro Voucher on my phone for replacement of the Xbox.<br> <br> Thank you Terence. You are great. I wish everybody could deliver a service as you do!!!!!