SM
Stuart M

1 reviews | Active since Jun 2025

04 Jun 2025, 14:12

Repairs to vitality tracking unit

Discovery vitality Drive unit failed early in May 2025. Reported it and was replaced the next day at TWT. My trips were not being recorded with this new unit. Ran 2 more days then approved the Vitality service and their help for the following 3 weeks was immence and on 31 May received the collective action procedure...app**** it and was up n running that same day. Followed up with the department on the next Monday to confirm performance from their system..all in order. The lost benefit incurred for this month they reinstated in keeping with the records on history usage. Thank you Pablo , Lindo and Mogotso j

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Replies (1)
Discovery Insure
Discovery Insure's reply04 Jun 2025, 14:14
Official
Hi Suart

Thank you for the great feedback! We are over the moon about This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at Discovery Insure, we love rewarding great service.

Regards
Discovery Insure