1 reviews | Active since Sept 2016

06 Sept 2016, 07:53

Remarkable Claims Consultant

<p>Preyalen Moodley is the epitome of an efficient claims consultant. My phone had been problematic for a while and was sent to one of Discovery Insures repair partners. After sending it for repairs twice in two weeks I had eventually become frustrated with a phone that was still very troublesome. Preyalen Moodley was handed over the claim from the original consultant and had assumed full ownership and accountability. The client centric service provided by Preyalen was beyond expectations. It took Preyalen just a few hours to resolve the claim and I had received a new phone the same day. I received constant communication from Preyalen every step throughout the claims resolution process and felt like I received treatment akin to a VIP. Preyalen offered my very valuable advice to ensure that I don’t have challenges in future. He is an asset to Discovery Insure. Well done Preyalen Moodley and keep up the amazing wor****</p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply06 Sept 2016, 10:37
Official

We are delighted to receive such a wonderful compliment.

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

Preyalen will be delighted to receive your compliment.

Regards,

Sakhe

Discovery Insure