Refusing a Cancellation

<p>Hi Discovery Insure</p> <p> </p> <p>You have been very good to me with your services - i have been attempting to cancel my policy 3 days ago because of affordability and to ensure no debit order is going through.</p> <p> </p> <p>Now because im making this request im told someone will contact me in 48hrs, to date no one has contacted me.</p> <p> </p> <p>Can some one please urgently contact me on the matterso i can cancel this policy </p>