BG
Busi G

1 reviews | Active since Dec 2015

22 Jan 2016, 13:13

REFUSE TO TAKE RESPONSIBILITY FOR DELAY @ P/BEATER

DISCOVERY INSURANCE ELECTED A PANELBEATER OF THEIR OWN CHOICE TO FIX MY CAR AFTER CLAIM WAS APPROVED AND INSTRUCTED THEM TO USE SECOND-HAND PARTS!!! THE NERVE...<br> WHEN THE PANELBEATER BATTLED TO SOURCE GOOD QUALITY PARTS, THEY REFUSE TO SHARE IN THE BLAME. NOW THE LOUSY 30DAY CAR HIRE PERIOD IS UP, CAR MUST BE RETURNED BUT MY CAR IS FAR FROM BEING READY AT THE PANELBEATERS. MINOGUE FROM DISCOVERY GAVE ME SUCH A \TAKE IT OR LEAVE IT"KIND OF ATTITUDE BY SAYING IT IS NOT THEIR FAULT - IMAGINE THAT!!! ALL WE ASKED FOR WAS A CAR HIRE EXTENSION FOR 4 MORE DAYS...<br> I HAVE MY MEDICAL AID"

0
Replies (1)
Discovery Insure
Discovery Insure's reply22 Jan 2016, 16:48
Official
Hello BusiGaca,

Thank you for the time afforded to address your concerns with regard to the settlement of your claim.

Regards,
Sekgobola
Discovery Insure