MM
Mmapula M
1 reviews | Active since Jan 2020
24 Apr 2025, 11:05
Refund nightmare
I cancelled my insurance over a month ago and have been waiting for my refund since then, I've called twice since and every time I'm told it will be processed. If I would've ever had thoughts to rejoin that option has gone out the window now.
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Discovery Insure's replyOfficial
24 Apr 2025, 11:09Good day Mmapula,
We're really sorry to hear about the ongoing issues with your refund. It must be incredibly frustrating to wait for over a month and still not have it resolved, especially after making multiple calls.
We have made the relevant management team aware of your distress.
Regards
Discovery Insure
We're really sorry to hear about the ongoing issues with your refund. It must be incredibly frustrating to wait for over a month and still not have it resolved, especially after making multiple calls.
We have made the relevant management team aware of your distress.
Regards
Discovery Insure
Discovery Insure's reply24 Apr 2025, 11:09
Official
Good day Mmapula,
We're really sorry to hear about the ongoing issues with your refund. It must be incredibly frustrating to wait for over a month and still not have it resolved, especially after making multiple calls.
We have made the relevant management team aware of your distress.
Regards
Discovery Insure
We're really sorry to hear about the ongoing issues with your refund. It must be incredibly frustrating to wait for over a month and still not have it resolved, especially after making multiple calls.
We have made the relevant management team aware of your distress.
Regards
Discovery Insure