Reabetswe Mabidikana an asset to Discovery Insure

People will often try to cut costs when it comes to insuring their belongings, homes, etc and it is only when it gets to the claims process that they realise they have made a mistake. I am happy to say this is not the case for us. We have been Discovery Insure clients for some time, and whether the claims have been building, possessions, and so forth, it is always professional and painlessly handled.

On Saturday I dropped my Samsung tablet, on which I've become pretty reliant for reading. I was so disappointed. Besides a cracked screen, it wouldn't charge, and who knows what else was broken internally. I logged the claim on the Discovery App, and on Monday morning it was quickly assigned to Reabetswe Mabidikana who has been fantastic at managing the process. It has been quick, painless and most importantly, paperless. Rea phoned to let me know the item could not be repaired and the replacement has been authorised.

Rea has been so helpful and friendly. An asset to Discovery Insure. I have expended almost no energy on this process and could just get on with things. That is how insurance should be.