JK
Johannes K
1 reviews | Active since Aug 2024
06 Aug 2024, 16:58
Re-instatement of my policy
Shafick assisted me in the most efficient and professional manner to get my insurance policy re-instated after a problem with the debit order payment and subsequent lapse of my policy. I still need full confirmation from Discovery as to why it was allowed to lapse without any communication to me in any shape or form. I was only notified this morning (5 days into my new policy) that it was auto cancelled which has put be under tremendous risk with no insurance in place…
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Replies (2)0
Replies (2)Discovery Insure's replyOfficial
06 Aug 2024, 17:00Good Day Johanness
Thank you for rating the service received from our staff. We are glad to hear that you had a great service experience. We will be sure to share your message with Shafick.
Regards
Discovery Insure
Thank you for rating the service received from our staff. We are glad to hear that you had a great service experience. We will be sure to share your message with Shafick.
Regards
Discovery Insure
Discovery Insure's reply06 Aug 2024, 17:00
Official
Good Day Johanness
Thank you for rating the service received from our staff. We are glad to hear that you had a great service experience. We will be sure to share your message with Shafick.
Regards
Discovery Insure
Thank you for rating the service received from our staff. We are glad to hear that you had a great service experience. We will be sure to share your message with Shafick.
Regards
Discovery Insure
Discovery Insure's replyOfficial
06 Aug 2024, 17:02Good day Johannes,
Thank you for taking the time to let us know how you feel. We will be looking into the concerns that you have raised.
Regards
Discovery Insure
Thank you for taking the time to let us know how you feel. We will be looking into the concerns that you have raised.
Regards
Discovery Insure
Discovery Insure's reply06 Aug 2024, 17:02
Official
Good day Johannes,
Thank you for taking the time to let us know how you feel. We will be looking into the concerns that you have raised.
Regards
Discovery Insure
Thank you for taking the time to let us know how you feel. We will be looking into the concerns that you have raised.
Regards
Discovery Insure
