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haydon N

1 reviews | Active since Dec 2013

03 Mar 2015, 14:57

R127.77 Premium increase without notification!!!

This morning to my surprise my account has be debited for R706.75 as compared to the usual amount of R578.98 . It did occur to me that it is 1 year since i have joined discovery insure so i figured it is the premium increase, however i have not been notified of this increase nor have i accepted this increase!! You cant just go around debiting more money from my account without my knowledge or approval. I have had nothing but endless problems with discovery and i will now be shopping around for alternative insurance companies, even after i had referred discovery to many friends and family, turns out its just about the money and not about the service. <br>

0
Replies (1)
Discovery Insure
Discovery Insure's reply03 Mar 2015, 15:45
Official
Hello Haydon N,

Thank you for speaking to me today.

As discussed, I have subsequently forwarded you an email with a resolution to this matter and trust you find it satisfactory.

Again, apologies for the inconvenience caused in this regard.

Kind Regards,
Tsholofelo
Discovery Insure