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haydon N
1 reviews | Active since Dec 2013
03 Mar 2015, 14:57
R127.77 Premium increase without notification!!!
This morning to my surprise my account has be debited for R706.75 as compared to the usual amount of R578.98 . It did occur to me that it is 1 year since i have joined discovery insure so i figured it is the premium increase, however i have not been notified of this increase nor have i accepted this increase!! You cant just go around debiting more money from my account without my knowledge or approval. I have had nothing but endless problems with discovery and i will now be shopping around for alternative insurance companies, even after i had referred discovery to many friends and family, turns out its just about the money and not about the service. <br>
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Replies (1)Discovery Insure's replyOfficial
03 Mar 2015, 15:45Hello Haydon N,
Thank you for speaking to me today.
As discussed, I have subsequently forwarded you an email with a resolution to this matter and trust you find it satisfactory.
Again, apologies for the inconvenience caused in this regard.
Kind Regards,
Tsholofelo
Discovery Insure
Thank you for speaking to me today.
As discussed, I have subsequently forwarded you an email with a resolution to this matter and trust you find it satisfactory.
Again, apologies for the inconvenience caused in this regard.
Kind Regards,
Tsholofelo
Discovery Insure
Discovery Insure's reply03 Mar 2015, 15:45
Official
Hello Haydon N,
Thank you for speaking to me today.
As discussed, I have subsequently forwarded you an email with a resolution to this matter and trust you find it satisfactory.
Again, apologies for the inconvenience caused in this regard.
Kind Regards,
Tsholofelo
Discovery Insure
Thank you for speaking to me today.
As discussed, I have subsequently forwarded you an email with a resolution to this matter and trust you find it satisfactory.
Again, apologies for the inconvenience caused in this regard.
Kind Regards,
Tsholofelo
Discovery Insure
