CL
Clive L

1 reviews | Active since Nov 2009

20 May 2016, 12:30

Quick to take my money

<p>I woke up this morning to find that Discovery Insure had cleaned out my bank account and put me into serious overdraft.</p> <p>I have called the call center twice today already and I still have no explanation as to why the money was taken.</p> <p>Is this customer service?</p> <p>Come on DI. If I owe you the money, cool, but at least give me a warning that you will be debiting my bank account. If the money was mistakenly debited PLEASE GIVE IT BACK! NOW!</p> <p> </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply20 May 2016, 12:53
Official

We are concerned by your comments and apologise for this inconvenience.

We will query this with our finance team and provide feedback once done.

Regards,

Sakhe

Discovery Insure