*************, questionable conduct once again from Discovery

Once again Discovery has proven itself to be a company that needs to be avoided at all costs. An emergency remedial electrical operation needed to to executed post haste at my house during the recent winter storms. Probable lightening strikes and water damage rendered the electrical circuitry unsafe and possibly capable of instantaneous conflagration. Around midnight I informed my trusted electrician, Alpex Solutions, to perform immediate remedial work. They secured the house from possible fire damage and over the next couple of days rewired the loft and replaced the Distribution Board which they appraised as damaged and needing of replacement. As soon as I submitted the invoice via my broker ABV, the problems started. Where were the photos? Discovery arguing over the semantics of the report. Any excuse what-so-ever NOT to pay. What is the point in paying an insurer good money if they refuse to believe a professional company's apraisal of an urgent situation? I'm frankly disgusted by Discovery's cavalair disregard of the reason that they are in business in the first place. Please do not waste any of your hard earnt money on this total sham of a company. Go somewhere else - anywhere else. Deplorable.