Query regarding car insurance benefits

After laying a claim with Discovery Insure I was made aware that certain benefits were no longer part of my policy. Tshepo Mokhoabana was the call centre agent that dealt with my query. He was helpful, efficient and had a genuine understanding of my predicament. Within a couple of minutes, we were able to locate the error. He communicated effectively what the process was in reviewing my policy and gave me a timeline. He adhered to that timeline and informed me of the outcome. Discovery admitted fault and reinstated my benefits. Dealing with Tshepo Mokhoabana was a pleasant experience.