Provide the call centre with some ear buds

Thanks for proving to me that Discovery Insurance do not listen?<br> I require my Recording to be send to me at Work but again they do it wrong and send it to my home.<br> Now I need to jump in my car and race home to accept the delivery.<br> You are costing me now more money. Not to talk about the points I going to lose.<br> I will now loose payback due to Discovery does not listen. <br> May I suggest that Discovery provide some cotton earbuds to staff every morning before they get on the phone? Maybe they need to add it with their tea time and lunch time as well.<br> Or is this again a tactical move to proof that they hide info from their clients???<br> Why, Why Why!!! <br> Please Kesh do not answer with your standard email you are guilty as well.<br> <br> <br>