professionalism & understanding of customer servic

I believe Kelebogile understands the reason behind creating a professional relationship with a client, irrespective of the situation the client call under<br> <br> Although i was cancelling the product i have with Discovery , she tried her best to convince me otherwise , unfortunately my mind has been made up and i had no option but to cancel<br> <br> I commend her though for her professionalism, nonetheless<br> <br> Thank you<br> <br> M. E Nyambose