IM
Ishmael M
1 reviews | Active since Aug 2022
16 Jan 2026, 12:05
Professional Service
Noma Tshabalala sorted my claim out timeously and with a great deal of patience and professionalism, after being sent from pillar to post for a whole week by other agents at Discovery Insure call centre. The assessor they allocated me did not authorise my repairs with the service provider of my choice within the area I reside in but chose to send me to a panel beater of his own choice (more than 25km away) without checking with me. I spoke to at least 3 different people at Discovery Insure, who never bothered to get back to me, until I was lucky enough to speak to Noma...
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Discovery Insure's replyOfficial
16 Jan 2026, 12:13Hi Ishmael
Thank you for the great feedback! We are over the moon about This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at Discovery Insure, we love rewarding great service.
Regards
Discovery Insure
Thank you for the great feedback! We are over the moon about This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at Discovery Insure, we love rewarding great service.
Regards
Discovery Insure
Discovery Insure's reply16 Jan 2026, 12:13
Official
Hi Ishmael
Thank you for the great feedback! We are over the moon about This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at Discovery Insure, we love rewarding great service.
Regards
Discovery Insure
Thank you for the great feedback! We are over the moon about This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at Discovery Insure, we love rewarding great service.
Regards
Discovery Insure