AT
Anile T
1 reviews | Active since Jul 2015
23 Jul 2015, 11:42
Processing of insurance claim
The 4th of June 2015 somebody broke into my home and stole some valuables. I reported the crime to Discovery insure, Phumla Magagula, which assisted me through this claim process. <br> In the next few days I submitted all quotations, proof of ownership and police reports. Within two weeks she gave me feedback regarding the payment options - vouchers and cash payment. There was a problem with the Makro voucher, where she did go the extra mile in order to sort it out over a weekend. <br> Phumla was very efficient and had a great attitude during the whole process especially in the beginning when I just randomly forward all information she required. <br> Thank you again Phumla for your assistance.<br>
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Replies (1)Discovery Insure's replyOfficial
23 Jul 2015, 14:23Hello anilet,
Your thoughts and experiences are important to us, thanks for the feedback.
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Phumla will be pleased to read your note.
Regards
Thabani
Your thoughts and experiences are important to us, thanks for the feedback.
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Phumla will be pleased to read your note.
Regards
Thabani
Discovery Insure's reply23 Jul 2015, 14:23
Official
Hello anilet,
Your thoughts and experiences are important to us, thanks for the feedback.
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Phumla will be pleased to read your note.
Regards
Thabani
Your thoughts and experiences are important to us, thanks for the feedback.
We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Phumla will be pleased to read your note.
Regards
Thabani
