YB
Yaseen B

1 reviews | Active since Mar 2023

13 Mar 2023, 10:00

Pricing/Billing Query- Excellent Service - Shamanie Naidoo - Retentions Department

Thank you to Shamanie Naidoo from the Retentions Department for the amazing service, I had a technical issue which Shamanie assisted with , even thou it took a while to resolve and the call ran well over business hours Shamanie remained on the call to resolve my query instead of just advising me to follow up at a later stage or just giving me a reference number. I thank you for sacrificing your personal/family time.

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Replies (1)
Discovery Insure
Discovery Insure's reply13 Mar 2023, 10:47
Official
Good day Yaseen B 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

Regards
Discovery Insure