LC
Lucius C

1 reviews | Active since Jan 2020

27 Jan 2020, 14:11

Pricing/Billing

Thank you Rekha Jackdave, for your patience and professionalism you had whilst dealing with my query. When I called I was very frustrated with my premium increase and I was ready to go to an opposition insurer. Not only did she explain my current situation, which definitely highlighted that the Increase was valid and reasonable but she also went way out of her way to still reduce my premium. You are awesome, it feels great to have a positive feedback and thank you for making me feel valued and important!

0
Replies (1)
Discovery Insure
Discovery Insure's reply27 Jan 2020, 14:50
Official
Good day Lucios 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure