NM
Ncedo M

1 reviews | Active since Jul 2015

06 Jul 2015, 15:15

Pricing Challenge

On the 02 July 2015 I requested a quotation from Discovery Insure as I was purchasing a new car. I received a price from Discovery Insure which was comparative but a competition gave me a better offer. I remembered that Discovery Insure said that if I get a better offer I should submit it to them as they can beat that offer. On submitting the offer I was assisted by Yvonne Hooman from customer retention who gave me great assistance and I retained by policy with Discovery Insure. Thanks Yvonne for your help because I was happy with Discovery Insure but I could not stay at all costs. You made my decision to stay very easy.

0
Replies (1)
Discovery Insure
Discovery Insure's reply06 Jul 2015, 15:46
Official
Hello ncedom01,

At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.

Kind Regards
Kesh Bassdhev

Best regards,