MS
Mina S

1 reviews | Active since Sept 2022

30 Sept 2022, 11:04

Pricing / Billing

Shamanie Naidoo from the Retentions department was very helpful and efficient - I needed to terminate my policy as I was leaving the country and she not only answered all my questions and sorted me out over a quick call, she also made sure to cover potential issues I hadn't thought of to make sure all was sorted out in the best way possible for me. She was also very pleasant and friendly, and her willingness to provide personalized support was very much appreciated.

Nature of Compliment: Pricing / Billing

Policy Number: You will find in the subject line.

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Replies (1)
Discovery Insure
Discovery Insure's reply30 Sept 2022, 13:31
Official
Good day Mina S 

Thank you for sending appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service. 

Regards
Discovery Insure