Pricing

My insurance premiums had increased effective from 1 April 2019 due to inflationary increases. When i called the first time the discovery customer services employee said they could not decrease my premium since i did not qualify for any discounts. I then proceeded to look for an alternative insurance company of which i found. I then proceeded to contact discovery to please cancel my contract but when i spoke to Shamaine Naidoo from retention's she managed to help and decrease my premium to match the one i had found.