Premium return after cancellation seriously late

Poor service when cancelling a policy. I had to phone the Muticover brokers multiple times, even their boss before getting the confirmation of cancellation. Then no one, not even Discovery's confirmation email could clearly state that the premium would be returned only after the tracking device was removed. No problem, organise that with their third party de-installation guy. Then more false promises with the return of the premium within 7 working days. Discovery I am still waiting, for the return of R1200 of my money that you so happily are sitting on since April 25th!