1 reviews | Active since Mar 2017

29 Mar 2017, 10:39

Premium refund taking forever

<p>Discovery cancelled my policy and rejected my claim # ********** . I understand since I provided conflicting versions of the incident. I paid claims for two months while the matter was being investigated.</p> <p> </p> <p>I was told I would be refunded during the week of the 15th of March but nothing to date. I can’t be paying for a car that its policy has been cancelled. When I called discovery I was told not to stop nor reverse the debited money. But now I am seating here with no updates and I am the one calling everyday</p> <p> </p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply29 Mar 2017, 11:13
Official

We apologize for the inconvenience of your premium refund, please allow us the opportunity to follow up with the finance team.

We will provide you feedback once done.

Regards,

Sakhe

Discovery Insure