1 reviews | Active since Feb 2014
Premium increased twice in a year
In January my premium was increased and end of March. I sent an email to enquire<br> First respond:Our data shows the risk of having an accident is 10 times higher between 23:00 and 4:30. To ensure you are safer on the road, we give you access to the DriveMe benefit.<br> <br> Our DriveMe partners - Uber, Smart Guyz and Road Trip - are available in Johannesburg, Pretoria, Cape Town and Durban. Uber is a smartphone application that connects you to a private driver at the touch of a button.I did not agree to any additions to my policy.<br> Second respond :Kindly note that you policy gets reviewed only once a year and that is in the month of your annivesary. My respond policy was already reviewed in January and they must refund. <br> <br> I did not agree to any additions to my policy.
Thanks for taking the time to comment and for letting us know what you think .
We are sorry if your experience with us has left you feeling let down and for any frustration you've experienced.
Our team is urgently looking into your concerns and we will revert with feedback.
Kind Regards,
Tsholofelo
Discovery Insure
Thanks for taking the time to comment and for letting us know what you think .
We are sorry if your experience with us has left you feeling let down and for any frustration you've experienced.
Our team is urgently looking into your concerns and we will revert with feedback.
Kind Regards,
Tsholofelo
Discovery Insure
