1 reviews | Active since Jul 2017
Premium increased three times in Less than 90 days.
So disappointed with Discovery, Join them if you are willing to have your premium increased three times in Less than 90 days. Here is how they did it: 1. Jan 2022 R2,226.86 ...what we agreed on at the beginning, Fine!. 2. Feb 2022 - R2,743,24 ( difference R516,13) they call this mid-term increase, there was no communication whatsoever they just debited my account. 3. March R2,867.13 ( I don't understand this one, "Random increase" maybe) 4. April 2022 R3,243,36(Difference R376,05 and this is an annual increase). Total increase R1,016.50. This is just not right. I called them and they can't do anything because of, quote--> "Several factors affect this, including the rand/dollar exchange rate, general inflation, the cost of labour, and changing weather patterns." LOL, they even blamed the weather. The worse part is, I have to stay with them till May(3years as per agreement conditions) to be able to get my money from IFA account. Yes, the money in the account is more than the combined increase over the period. I can not lose my hard-earned cashback.
My Health insurance, Life Insurance, Vitality, and Banking is with Discovery. I'm sure the increases for those are on the way. This is a major disappointment, not only in the premium increases but the way they conduct business.
