DM
Dipolelo M
1 reviews | Active since May 2010
02 Oct 2015, 12:32
Premium increased no notification
I received an email notification of my claims history which included a windscreen chip, ****** keys and an a minor bump, the email also mention no premium increases. I responded to the email due to its tone and what it imp****, and received below email.<br> <br> \Good Morning Sir
Helpful (0)
Replies (1)0
Replies (1)
Discovery Insure's replyOfficial
02 Oct 2015, 16:38Hello kkkk,
I truly appreciate the time afforded.
I can assure you that it was not our intention to mislead or misrepresent the facts with regards to the details of your policy premium. The feedback provided will be communicated to the Risk Management team in an effort to avoid similar recurrences of this nature.
I am pleased to note that our chat has brought you comfort that you remain a valued client to us.
Regards,
Sekgobola
Discovery Insure
I truly appreciate the time afforded.
I can assure you that it was not our intention to mislead or misrepresent the facts with regards to the details of your policy premium. The feedback provided will be communicated to the Risk Management team in an effort to avoid similar recurrences of this nature.
I am pleased to note that our chat has brought you comfort that you remain a valued client to us.
Regards,
Sekgobola
Discovery Insure
Best regards,
Discovery Insure's reply02 Oct 2015, 16:38
Official
Hello kkkk,
I truly appreciate the time afforded.
I can assure you that it was not our intention to mislead or misrepresent the facts with regards to the details of your policy premium. The feedback provided will be communicated to the Risk Management team in an effort to avoid similar recurrences of this nature.
I am pleased to note that our chat has brought you comfort that you remain a valued client to us.
Regards,
Sekgobola
Discovery Insure
I truly appreciate the time afforded.
I can assure you that it was not our intention to mislead or misrepresent the facts with regards to the details of your policy premium. The feedback provided will be communicated to the Risk Management team in an effort to avoid similar recurrences of this nature.
I am pleased to note that our chat has brought you comfort that you remain a valued client to us.
Regards,
Sekgobola
Discovery Insure
Best regards,