1 reviews | Active since Dec 2016

01 Dec 2016, 09:13

Premium hike

<p>My monthly premiums rose every month for 3 months & discovery couldn't tell me why.Finally when I "cancelled" policy I was given the reason as to why,"discovery couldn't trace back the records of me insured in the past 7 years" which is untrue.</p> <p>Secondly when I took out the policy I was given an option of Cashback when I fill up at BP with my Vitality drive or money money get reserved for my "Access ".I took the Access funder but now I found out that you can not get it back when you cancel your policy ī.e when you cancel within 3 years.What if I took the Cashback, was I gonna have to pay it back?</p> <p>Discovery resolved the problem but I am still not entirely satisfied. I have recommended Discovery Insurance to friends & family but now it's a different story.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply01 Dec 2016, 10:52
Official

Thank you for the time afforded earlier.

We are pleased we could find each other on the remaining issue with your Discovery Insure Plan.

Regards,
Sekgobola
Discovery Insure