wA
warren A

1 reviews | Active since Feb 2024

01 Feb 2024, 09:36

********* practice

I requested a quote from Discovery and it seems that they are not very honest as I just wanted a quote but they insisted on completing the quote process they require bank details and the day for debit orders which would be preferable to me. I mentioned this surely cannot be necessary for a quote, but they said it is so I completed all the questions. Low and behold they activated the policy. I rep**** to the email with the contact details provided and asked for it to be cancelled as it was not what I needed, but no response from both the broker assigned to me as well discovery. I continue getting marketing and T&C's from them but no confirmation that they are cancelling. I feel like I was ******* into getting this insurance, so very ********* on discovery's part.

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Replies (1)
Discovery Insure
Discovery Insure's reply01 Feb 2024, 10:40
Official
Good Day Warren

We are so sorry to hear of your experience. We are looking into this and will revert with feedback in due course. 

Regards
Discovery Insure