1 reviews | Active since Jun 2015
Portable Valuables ****** from Car - Claim
I, Mr TCM Makhosane, just had the worst discovery with Discovery Insure telecentre agent. I was making a claim for items ******/taken from my car as I know my cover included portable items carried in my car (this is the same package I had with my previous insurer for over 8 years, Auto & General) only to be told just my Dell laptop - which is my work laptop I carry everyday - is covered and not any other item. How will I leave an insurer who covered me for any portable valuables in my car to one that doesn't when I know I carry such portable valuables from time to time? This is the biggest disservice I have experienced in my life at this being the first time I ever experienced this type of incidence. <br> <br> I AM LEAVING DISCOVERY INSURE!!! <br>
When you take out a personal lines insurance policy you are the one that decides what items you would like to insure.
We have no control over the items that you decide to insure as you are the one that pays a premium to insure that item.
According to our records you chose to insure your vehicle, your household contents and one specified item i.e. your laptop.
This means that in the event of a claim we will indemnify you for damages to and loss of your vehicle, your household contents and your laptop however, we will not indemnify you for any other item as you chose not to insure that item. We cannot be held liable for your choice of cover.
If you have any further questions please contact us on ***or email ***.
Kind Regards
Kesh Bassdhev
When you take out a personal lines insurance policy you are the one that decides what items you would like to insure.
We have no control over the items that you decide to insure as you are the one that pays a premium to insure that item.
According to our records you chose to insure your vehicle, your household contents and one specified item i.e. your laptop.
This means that in the event of a claim we will indemnify you for damages to and loss of your vehicle, your household contents and your laptop however, we will not indemnify you for any other item as you chose not to insure that item. We cannot be held liable for your choice of cover.
If you have any further questions please contact us on ***or email ***.
Kind Regards
Kesh Bassdhev