Poorest service, spoken over and call cut in my ear. Worst attitude a call centre person has ever had.

Just received a call from Discovery Insure regarding my current policy. I explained that I work in the same environment being car insurance and that I am planning on cancelling as the premium is far too high. Not only did I get spoken over, the call got cut in my ear and I was completely dismissed. Disgusting service, so unprofessional. It shocks me how the agent is even allowed to speak to clients with such shocking attitude. This is a clear indication as to why I should cancel.