POOR /WORST /PATHETIC SERVICE /STICK

wow wow Thami , is this what we agreed on?

what happened to i am the highest office and can make changes and differences?
what happened to " i am not saying we have concluded the matter but its partially rejected so for you as my client to be in comfortable place let go deeper into this and see if the below can be revisited

• Second opinion on assessor.
• courtesy of bringing the car closer.
• finding the alternative way of resolving the matter.
• Listening to sales call and see what we can do.

making sure that Thuso Mafu return your call regarding the service you received.
what happened to there is no way Thuso would have not attended to your call , let me tell you she has done that again, worst she had a nerve of telling me on email that she didnt receive a message for her to call me, but the email clearly says CALL ME.

meaning Nelly Khumalo **** by saying she told Thuso or passed the message to her, as much as she told me that she will never call me back if i want to hold i can hold , but i should know that i will hold forever.

i know now how it feels to be just a number , i just know how it feels to just irritating somebody even if you can lose yall dont care because you can get double that within a day.

i now be called by Lindo, i had to go through the same conversation i had with you yesterday thats how foolish yall are making me feel, and for him with arrogance saying i should i understand that you are running a business, and everyone knows that insurance is not warranty ...did i say its warranty ?????.

to say discovery has policies of dealing with their people and he is sorry that i have experienced such service. look i dont care about your processes and the manner of which you will be handling your stuff. its not for my interest.

Maybe we are missing the point, it has been a month without any updates regarding the status of the car , i had to go through the financial lose and emotional distress due to your *********** agent, i went out of the budget for double booking the rental, i had to call daily or weekly for renewal , for updates but the person never revert back to me.

i am now told to VOETSEK and collect my car because yall word to word was not followed .
and LINDO had a nerve to tell me to go and fly a kit, because even if the sales agent didnt mention the warranty part, the script says what is covered?

i am so disappointed on you Thami you're a ***** and think that you are capable of stopping the fire but instead made me lose respect for the company for relying on a person like you , besides if your CEO is the one who gives you a pat on the back for such behaviors. and aint saying i am right and my claim deserves to be paid out but the manner of which my case has been handled is where the problem is.

for me to think and believe that i deserve compensation its through the dropping of the ball around this, i am not going to allow to be a case study and a number but i am not going to force anyone and anybody to do what they dont think its right.

and i will never again go through the explaining to the new person , if Thuso says i am lying she must bring Nelly to the call, secondly Thami you acted big yesterday with lies but Thuso did the same responded with email and send her skierfy to come and undermine me.

i wont allow such , Thami since you have not honored all your promises lets see if your boss can, i dont want to talk to you anymore but your team nleader or boss will do...thats all am asking.