HR
Helen R

1 reviews | Active since Aug 2024

01 Aug 2024, 06:31

Poor worksmansship by esp, incompetence by netassess and discovery staff

I have a claim with discovery insure from last year october and 1 for may 27 2024,the call centre agent anna ditshego and her boss candice has failed dismally to sort out my claimsmy car was assesed 4 times by netassess and taken to esp panel beaters 3 times already and its not fixed

0
Replies (1)
Discovery Insure
Discovery Insure's reply01 Aug 2024, 08:11
Official
Good day Helen,
  
 Thank you for bringing your concerns to our attention.
  
 Our apologies for any inconvenience experienced in dealing with us recently.
  
 We have made the relevant management team aware of your distress regarding the claim.
  
  Regards
  Discovery Insure