SN
Sharmlen N
1 reviews | Active since Mar 2009
10 Sept 2023, 20:16
Poor support from Discovery Insure
Points still not allocated correctly on active rewards . A call was logged ....ref : IPLS-29154 . No responses have been received and we are told that they will get back to us in 72 hours.... this is obviously an automated responses as we do not hear from them. The points have still not been allocated and we therefore have not received the reward. Discovery Insure support really needs to step up their game .
Helpful (0)
Replies (2)0
Replies (2)SN
Sharmlen N's updateReviewer Update
12 Sept 2023, 20:08This is the same response we have been getting for over a week. Even after this reply , we have not had any positive responses. You would think a company like Discovery would provide better service considering the rewards system is used to market your products and people get tied in not knowing the poor service they will receive after signing up. Surely Discovery can do better .
SN
Sharmlen N's update12 Sept 2023, 20:08
Reviewer Update
This is the same response we have been getting for over a week. Even after this reply , we have not had any positive responses. You would think a company like Discovery would provide better service considering the rewards system is used to market your products and people get tied in not knowing the poor service they will receive after signing up. Surely Discovery can do better .
SN
Sharmlen N's updateReviewer Update
20 Sept 2023, 15:55This has still not been rectified . I really believe with this kind of support it would be best to take my business elsewhere . Discovery Insure support is appalling !!!!
SN
Sharmlen N's update20 Sept 2023, 15:55
Reviewer Update
This has still not been rectified . I really believe with this kind of support it would be best to take my business elsewhere . Discovery Insure support is appalling !!!!