Poor service regarding vehicle repairs

My vehicle was at the panel beaters for 7 weeks. Not only was the repair work extremely poor, but Discovery's feedback throughout the process was lacking. I was not consulted on which panel beaters were available - Discovery sent my vehicle to those amateurs without my consent. Now Discovery are not taking responsibility on the poor decisions made by their assessors and the panel beater. I have to send the vehicle back, but that might take another few weeks to repair and I will be without a vehicle while this takes place - while I am still paying a high premium.<br> Discovery's customer service has been extremely poor throughout this ordeal.