TM
TMAN M
1 reviews | Active since Apr 2010
01 Jul 2021, 10:48
Poor Service process
I still can't believe that it takes more than week for discovery to process a home contents claim. You must seat without a TV for a week, not even a rental unit. Assessment takes 48 hours, Quotations 24 hours and their service provider to contact you ? hours.
Helpful (0)
Replies (1)0
Replies (1)
Discovery Insure's replyOfficial
01 Jul 2021, 12:44Good day Thabo Samuel
Thank you for raising your concerns.
We apologize for any inconvenience that may have been caused in processing your claim.
In light of the merits of the claim, Discovery Insure will endeavor to settle all claims as quickly as possible and at times delays may occur.
We have since escalated your review to te relevant management team for a resolution with haste.
More will be communicated with you in due course.
Regards
Discovery Insure
Thank you for raising your concerns.
We apologize for any inconvenience that may have been caused in processing your claim.
In light of the merits of the claim, Discovery Insure will endeavor to settle all claims as quickly as possible and at times delays may occur.
We have since escalated your review to te relevant management team for a resolution with haste.
More will be communicated with you in due course.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply01 Jul 2021, 12:44
Official
Good day Thabo Samuel
Thank you for raising your concerns.
We apologize for any inconvenience that may have been caused in processing your claim.
In light of the merits of the claim, Discovery Insure will endeavor to settle all claims as quickly as possible and at times delays may occur.
We have since escalated your review to te relevant management team for a resolution with haste.
More will be communicated with you in due course.
Regards
Discovery Insure
Thank you for raising your concerns.
We apologize for any inconvenience that may have been caused in processing your claim.
In light of the merits of the claim, Discovery Insure will endeavor to settle all claims as quickly as possible and at times delays may occur.
We have since escalated your review to te relevant management team for a resolution with haste.
More will be communicated with you in due course.
Regards
Discovery Insure
Best regards,