Poor service from discovery insure.

I have just called into to discovery insure to insure a new vehicle we are about to purchase. The service consultant “Clarence” asked me who is going to be the main driver. I told him it will be my dad who is the owner of the vehicle. He tells me that if anyone drives the vehicle more often than the main driver in the month, discovery need to be informed. Which is understandable. But we have always taken insurance In a way that anyone could drive the vehicle at anytime.

The owner of the vehicle (my dad) works out the country and from Time to time I may drive the vehicle. So I may drive the vehicle once a month which could actually be more times than my dad on the odd month when he is not in the country.

Clarence tells me that I need to call in every time this happens. Which is ridiculous as far as I am concerned.

To which I rep****, maybe I should change my insurer.

To which Clarence replies, “yes it’s fine, you can change your insurer”

After a good few years with discovery insure, I am Highly annoyed that I have gotten such poor service. I will be looking for a new insurer. And my news will reach the ears of many.