GH
Graham H
1 reviews | Active since Sept 2025
07 Jan 2026, 07:48
Poor service from Discovery Insure
Discovery Insure increased my premium by almost 30% with no proper justifications. After 10+ years as a loyal customer!
They are now failing to provide my business vehicle telematics data, despite my legal right under the POPI Act (Sections 23 and 25).
Service has been appalling!
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
07 Jan 2026, 08:14Hi Graham
Thank you for bringing this matter to our attention. We acknowledge your complaint and understand your concerns. Please be assured that it has been noted and shared with the relevant team for review, and we will provide feedback as soon as possible.
We do apologize for any inconvenience caused.
Regards
Discovery Insure
Thank you for bringing this matter to our attention. We acknowledge your complaint and understand your concerns. Please be assured that it has been noted and shared with the relevant team for review, and we will provide feedback as soon as possible.
We do apologize for any inconvenience caused.
Regards
Discovery Insure
Discovery Insure's reply07 Jan 2026, 08:14
Official
Hi Graham
Thank you for bringing this matter to our attention. We acknowledge your complaint and understand your concerns. Please be assured that it has been noted and shared with the relevant team for review, and we will provide feedback as soon as possible.
We do apologize for any inconvenience caused.
Regards
Discovery Insure
Thank you for bringing this matter to our attention. We acknowledge your complaint and understand your concerns. Please be assured that it has been noted and shared with the relevant team for review, and we will provide feedback as soon as possible.
We do apologize for any inconvenience caused.
Regards
Discovery Insure
Discovery Insure's replyOfficial
07 Jan 2026, 16:17Hi Graham
We can confirm that your query has been resolved and the requested business trips report has been emailed to you for your review.
We apologize for the delay and any inconvenience this may have caused.
Regards
Discovery Insure
We can confirm that your query has been resolved and the requested business trips report has been emailed to you for your review.
We apologize for the delay and any inconvenience this may have caused.
Regards
Discovery Insure
Discovery Insure's reply07 Jan 2026, 16:17
Official
Hi Graham
We can confirm that your query has been resolved and the requested business trips report has been emailed to you for your review.
We apologize for the delay and any inconvenience this may have caused.
Regards
Discovery Insure
We can confirm that your query has been resolved and the requested business trips report has been emailed to you for your review.
We apologize for the delay and any inconvenience this may have caused.
Regards
Discovery Insure