BA
Bashir A
1 reviews | Active since Jan 2024
19 Jan 2026, 20:30
Poor Service from Discovery
Your service on a burst pipe is atrocious. It is now 2 days and you still sending a plumber out. 2 days without water. Simply poor service. Stop bragging and focussing on your rewards programs. Give your client service a priority.
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Replies (1)
Discovery Insure's replyOfficial
19 Jan 2026, 20:56Hi Bashir
We sincerely apologize for the delay and the frustration this has caused you. We fully understand how distressing the situation is, and this is certainly not the level of service we aim to provide.
Your feedback is taken very seriously, and we have escalated your query as a priority to ensure urgent assistance is provided. Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve this matter as quickly as possible.
Regards
Discovery Insure
We sincerely apologize for the delay and the frustration this has caused you. We fully understand how distressing the situation is, and this is certainly not the level of service we aim to provide.
Your feedback is taken very seriously, and we have escalated your query as a priority to ensure urgent assistance is provided. Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve this matter as quickly as possible.
Regards
Discovery Insure
Discovery Insure's reply19 Jan 2026, 20:56
Official
Hi Bashir
We sincerely apologize for the delay and the frustration this has caused you. We fully understand how distressing the situation is, and this is certainly not the level of service we aim to provide.
Your feedback is taken very seriously, and we have escalated your query as a priority to ensure urgent assistance is provided. Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve this matter as quickly as possible.
Regards
Discovery Insure
We sincerely apologize for the delay and the frustration this has caused you. We fully understand how distressing the situation is, and this is certainly not the level of service we aim to provide.
Your feedback is taken very seriously, and we have escalated your query as a priority to ensure urgent assistance is provided. Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve this matter as quickly as possible.
Regards
Discovery Insure