SV
Susan V

1 reviews | Active since Oct 2021

18 Jul 2022, 17:35

Poor service

A claim on behalf of Mr LH Veldman was lodged on 18 June 2022 for a burnout fridge. On 11 July 2023 he received an email to say that the claim had been authorised and that he would be contacted within 48 hours. To date nobody has contacted him telephonically or by email. A simple fridge claim has now taken a mont and has still not been finalised, which is not acceptable.

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Replies (1)
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Susan V's update19 Jul 2022, 12:51
Reviewer Update
Good day, further to your replies, we have still not received any correspondence; emaisl, a call etc. If the matter was addressed, then why has nobody been in contact?