CD
Chris D
1 reviews | Active since Mar 2013
23 Sept 2015, 07:58
Poor service - Discovery Insure
Discovery Insure claim number 980122<br> My vehicle was accidentally damaged on 27 August.<br> The person whose vehicle caused the damage is insured with Discovery Insure and therefore lodged this claim. I took my vehicle to Mavick panel beaters for an assessment on 4 September.<br> Up to today I have not heard anything from Discovery insure?
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Replies (1)Discovery Insure's replyOfficial
23 Sept 2015, 11:09Hello ChrisDaniel,
Dear Chris,
We apologize for the lack of communication, we have not yet received full documents from you as requested. We have the assessment on file but can only process the claim once the full documents have been received.
This request was made to you on the 3rd September 2015.
On receipt of the outstanding documents we will be able to process the claim.
Regards
Thabani
Dear Chris,
We apologize for the lack of communication, we have not yet received full documents from you as requested. We have the assessment on file but can only process the claim once the full documents have been received.
This request was made to you on the 3rd September 2015.
On receipt of the outstanding documents we will be able to process the claim.
Regards
Thabani
Discovery Insure's reply23 Sept 2015, 11:09
Official
Hello ChrisDaniel,
Dear Chris,
We apologize for the lack of communication, we have not yet received full documents from you as requested. We have the assessment on file but can only process the claim once the full documents have been received.
This request was made to you on the 3rd September 2015.
On receipt of the outstanding documents we will be able to process the claim.
Regards
Thabani
Dear Chris,
We apologize for the lack of communication, we have not yet received full documents from you as requested. We have the assessment on file but can only process the claim once the full documents have been received.
This request was made to you on the 3rd September 2015.
On receipt of the outstanding documents we will be able to process the claim.
Regards
Thabani
