Poor service

This is by far the worst service ever from an insurance. I had a accident on the 07 August 2020 and still to this day the claim has not been finalized. It is almost 2 months and I'm still waiting for payout, even the most patient individual will be tested by this service. Discovery Insure seems to be efficient on their adverti*****ts about making claims by just sending pictures and everything will be resolved as quickly as possible, well that's not the case in real life. I really had enough with them shame, what could possibly take so long.