NK
Nadine K
1 reviews | Active since Oct 2020
12 Oct 2020, 11:45
Poor service
Please can someone contact me regarding my policy, I have been trying to update it since the 22/09/2020. I have managed to speak to two consultants and they were going to phone me back. In the interim I have called the call Centre held on for over ten minutes and my call doesn't get answered. I have emailed, sent WhatsApp messages and sent a request on Facebook.
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Discovery Insure's replyOfficial
12 Oct 2020, 12:48Good day Nadine,
Thank you for bringing your concern to our attention.
We have escalated this matter to the relevant department and will provide you with feedback in due course.
Regards
DI
Thank you for bringing your concern to our attention.
We have escalated this matter to the relevant department and will provide you with feedback in due course.
Regards
DI
Discovery Insure's reply12 Oct 2020, 12:48
Official
Good day Nadine,
Thank you for bringing your concern to our attention.
We have escalated this matter to the relevant department and will provide you with feedback in due course.
Regards
DI
Thank you for bringing your concern to our attention.
We have escalated this matter to the relevant department and will provide you with feedback in due course.
Regards
DI