TD
Tsags D

1 reviews | Active since Aug 2019

27 Aug 2019, 15:59

Poor service

I've been using this insurance up until I had a claim and that is when I have learned their true colors. Since I have an accident on the 17 April 2019 but till today my car has not been properly fixed and I'm paying a full premium every month to this insurance. The second assessment was conducted and it came out that the vehicle has to be properly fixed but till today I'm still battling with the level of incompetence.

0
Replies (1)
Discovery Insure
Discovery Insure's reply27 Aug 2019, 16:49
Official
Good day Desmond 

Thank you for raising your concerns.

We note that your complaint has been taken up with the relevant management team for a resolution.

The matter is being given attention and more information will be given to you directly .

Apologies for any inconvenience that may have been caused during this claims process.

regards
Discovery Insure