1 reviews | Active since Jun 2020
Poor service
I am soooo disgusted with the service im getting from this car insurance company its almost 3 months and my claim is not yet sorted I previously had to do a review on hello peter to get their attention it looks like i have to do it again. I would not recommend this insurance to anyone because of how poor their services is and especially when it comes to liability claims. I cannot help that one of their insurance holders drove into my car why does it seems as if im in the wrong here. I had to phone last week after weeks of hearing nothing from them just to find out that my claim is being validated why couldn't anyone just picked the damn phone up and phone me im starting to loose it with this insurance people i would like someone to get back to me i need my car sorted.
I cant understand how a well known company like Discovery be so disgusting as to know this platform as the only way to get customer service.
My claim number is ***.
I spoke to Nonkululekoko last week when i had to ask yet again for any feedback on my application and she advised that its with the lady or someone doing the validation well i had to threatened her with Hello Peter as well your service ethic is poor
I cant understand how a well known company like Discovery be so disgusting as to know this platform as the only way to get customer service.
My claim number is ***.
I spoke to Nonkululekoko last week when i had to ask yet again for any feedback on my application and she advised that its with the lady or someone doing the validation well i had to threatened her with Hello Peter as well your service ethic is poor